PMR WELLNESS — PRIVACY POLICY

Last Updated: November 2025

PMR Wellness (“we,” “our,” “the Practice”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, or engage with our wellness services.

This policy applies to all visitors, prospective patients, and current patients interacting with PMR Wellness online.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Demographic details

  • Information submitted through intake forms

B. Health Information

Information you choose to share with us—such as symptoms, medical history, medications, insurance details, or goals—may be considered “Protected Health Information” (PHI) under HIPAA when it is associated with your care.

C. Technical Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Cookies and analytics data

  • Pages viewed and interactions with the website

2. How We Use Your Information

We use your information to:

  • Provide wellness services, including intake, scheduling, labs, and consultations

  • Communicate with you regarding appointments or treatment plans

  • Improve our website and user experience

  • Respond to your inquiries

  • Maintain records as required by law

  • Analyze site usage and performance

We do not sell or rent your personal data.

3. How We Protect Your Information

We use administrative, physical, and technical safeguards to protect your information, including encrypted communication, secure servers, access controls, and HIPAA-aligned policies.

Although we strive to protect your information, no data transmission over the internet is 100% secure.

4. When We Share Your Information

We may share your information with:

  • Authorized PMR Wellness staff involved in your care

  • Laboratories for necessary testing

  • Secure service providers (e.g., form processors, hosting providers)

  • Your insurance provider (if you request labs through insurance)

  • Legal authorities if required by law

We do not share information with third-party advertisers.

5. Your Privacy Choices

You have the right to:

  • Request access to the information we have about you

  • Request corrections or updates

  • Request that your information be deleted, where applicable

  • Opt out of non-essential communications

To exercise these rights, contact us using the information in section 8.

6. Cookies & Tracking

We may use cookies or analytics tools to understand traffic patterns and improve site performance. You can disable cookies in your browser settings.

7. Links to External Sites

Our website may include links to third-party websites. PMR Wellness is not responsible for the privacy practices of these external sites.